Payment Options

Pay Online

Convenience of paying your monthly mortgage payment without leaving home and without writing a check! Plus, it's free!

If you've never used eStatus Connect, click here to register

If you need to make any changes to a payment that has already been set-up, please contact servicing at servicing@fbhl.com or (877) 350-0350. This is to avoid a duplicate payment from being drafted.


Mobile App

You can find our mobile app in your favorite app store by searching for Flat Branch Mortgage, Inc. Servicing.

You must be registered on eStatus Connect in order to log in to the mobile app

click here to register


ACH Draft

Enrollment for ACH draft can be completed one of two ways

  1. Via eStatus Connect
  2. Complete the Authorization Form and email or mail the completed form.

ACH cancellations or changes can be completed with a notice of five (5) business days, from date of receipt of Forms


Phone Pay

Call (877) 350-0350 to pay with one of our friendly customer service representatives!

  • Please have your bank account number and routing number available.
  • Payment will need to be made with your checking or savings account. Debit or credit cards are not accepted
  • A fee of $10.00 may apply.

Additional payment(s) or principal curtailments, and escrow cannot be made via phone if payment is being processed through eStatus Connect. The additional payment will need to be mailed to the below mailing address


Check by Mail

Mail a check or money order to one of the following addresses:

Mailing Address
Flat Branch Mortgage, Inc.
P.O. Box 843084
Kansas City, MO 64184-3084
Overnight Payment (If payment needs rushed)
Flat Branch Mortgage, Inc.
3400 Buttonwood Drive, Ste A
Columbia, MO 65201

  • Make checks payable to Flat Branch Mortgage, Inc.
  • We urge you to pay by mail using the addressed envelope provided to you in the monthly statement
  • Please do not send cash, as we cannot accept this form of payment
  • Be sure to write the loan number on your check or money order to ensure prompt processing

Budget Draft (Bi-Weekly)

For a personalized budget drafting option contact, EarnUp Inc. at (888) 228-0341.

  • You can choose weekly, every other week or monthly options.
  • No setup fees, the EarnUp Program only costs $9.95 a month.

Effective February 1st, 2017:

Payments made by physical check can no longer be accepted at Flat Branch Mortgage, Inc. locations